Privacy Policy

General

Your privacy is important to us.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we are collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we will protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We do not share any personally identifying information publicly or with third-parties, unless clearly stated in this document or required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Data

What data we collect and how we use it:

  1. IP address, browser request information, time of visit.
    • Collected from your interactions with the website.
    • Used for security audits and in-house analytics.
  2. Name and email address.
    • Requested at the checkout during a purchase. Required for order management.
    • Requested during a registration of user accounts on Forum, Wiki and other internal systems. Required for account maintenance.
    • Requested during a subscription to mailing lists. You may unsubscribe at any time by following the instructions listed in the emails.
  3. Billing contact details.
    • Requested at the checkout during a purchase. Required for order management.

Payment and billing details are captured by the selected payment processor when completing a purchase and then partially passed over to our order processing system. We do not collect sensitive payment information, such as bank account numbers and credit/debit card numbers – these details will remain to be the responsibility of the payment processor.

Account registration details may be subject to a verification with 3rd party black-list databases and anti-spam services, in order to prevent abuse and other kinds of questionable activities.

Cookies

Cookies may be used to remember visitor preferences when interacting with the website and to enable certain features of the website, such as remembering login details.

You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.